Overview
IT Strategy or E-Services Strategy defines the roadmap of how Information Technology (IT) can support the realization of the business strategy. The IT Strategy is developed usin an approach similar to developing business strategy, where IT strategic framework is developed first in alignment with the business strategic framework, then IT Assessment and Analysis is conducted for all IT components (IT Assets [such as applications, data, infrastructure, security, etc], IT services and processes, and IT organization.). We then use the BSC framework to form the IT Strategy Map, IT Initiatives, and IT measures. The IT Assets Assessment is based on IT-Architecture using a Technology Reference Model. International standards such as ITIL, ISO27001, SOA, CMMI Network architecture best practices and Data Architecture are used to analyze IT components.
Service Main Activities
- Document and understand business strategy, business services, and business organization.
- Document & understand IT assets using TOGAF & TRM
- Document & understand current IT organization, IT processes, and IT projects.
- Develop IT Strategic Framework in alignment with Business Strategy
- Develop IT Governing Principles
- Assess and Analyze all IT components
- Define IT Gaps and build IT SWOT matrix with priorities
- Design to-be IT architecture components
- Define IT Objectives and build the IT Strategy Map with time frame for realizing it.
- Identify IT initiatives and projects to realize IT objectives along with dependencies and time frame.
- Define IT measures to track the realization of IT objectives (use COBIT as a reference model)
- Formulate the IT Strategy or/and E-Services BSC
- Train/Perform Knowledge Transfer to IT Staff
Main Features
- Formal and smart documentation of business elements that require IT support.
- Documentation of IT governing principles.
- Use of international standards to document and assess IT elements
- Special attention is paid to IT organization and processes based on international standards such as ISO20000, ITIL V3, and COBiT
- Use of a smart repository to link IT and business elements
- Building IT Strategy Map with links to assessment findings.
- Use of measures to assess IT organization performance.
- Explicit time-framed Transition Plans that are tied to both strategy and constrained by human and financial resources.
Business Benefits
- Alignment of IT strategy with business strategy and needs
- Explicit and Structured Framework to identify and manage all IT projects
- Executable and Monitoring for IT Strategy Execution.
Who should use it?
- IT Managers
- IT Architects
- Business Top Management
